About Us

OnlineTrenz began with an ordinary observation: most of us spend the majority of our lives in two places — a chair and a bed — and give almost no thought to either.

We buy the desk, the laptop, the mattress. Then we sit for eight hours on whatever chair came with the room, and sleep on whatever arrangement of pillows we happened to end up with. The hours add up quietly.

What we set out to make

We wanted comfort products that felt considered — the kind of thing you'd be happy to leave out rather than hide away. What we found instead was a category full of thin foam that flattened within weeks, packaging covered in claims nobody could substantiate, and design that seemed to assume you'd given up caring how things looked.

So we started narrow. One cushion for the hours you sit. One pillow for the hours you sleep. Both built around contoured high-density memory foam, breathable removable covers, and shapes that hold up to daily use.

How we work

A small range, on purpose. Two products. We'd rather do that properly than publish a catalogue of things we don't use ourselves. If we add something, it will be because it earns a place.

Plain descriptions. We tell you the dimensions, the materials, how to care for it and what's in the box. We don't make claims we can't stand behind, and we don't dress up comfort products as something they aren't.

Thirty days to decide. Comfort is personal and you can't judge it in a showroom. Use it for a couple of weeks. If it isn't right for you, email us and we'll refund you in full.

Real replies. There's no call centre and no ticket queue. Email us and a person answers, usually within a day.

Where we ship

We ship internationally, with free shipping options available. The methods, rates and delivery estimates that apply to your address are shown at checkout before you pay — no surprises at the last step.

A note on what these are

OrthoCore™ products are designed for everyday comfort and ergonomic support. They are not medical devices, and we won't market them as though they were. If you have a health concern, please speak to a qualified professional.

Get in touch

Questions, feedback, or something we could be doing better? Email support@onlinetrenz.com. We read everything.

OnlineTrenz is operated from Australia and ships to customers worldwide.